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Legal Document

Terms of Service

These Terms govern your access to and use of Platform Refer's website, lead and referral platform, mobile applications, APIs, and related services.

Applies to Web & Mobile App
Document type Terms of Service
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Welcome to Platform Refer. These Terms of Service govern your access to and use of our website, lead and referral platform, mobile applications, APIs, and related services. By accessing or using Platform Refer, you agree to comply with these Terms. If you do not agree, please discontinue use of our services.

Changes to These Terms

Platform Refer reserves the right to update or modify these Terms of Service at any time. Updated versions become effective immediately upon publication. Your continued use of Platform Refer after changes are posted constitutes acceptance of the revised Terms.

Platform Usage

Platform Refer provides a cloud-based platform that connects clients with professional service providers through project leads, opportunities, and referrals, including matching, communication, notifications, analytics, and related services.

You agree to use Platform Refer only for lawful business purposes and in accordance with all applicable laws and regulations.

User Accounts

When creating a Platform Refer account, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your login credentials.
  • Be responsible for all activities performed using your account.
  • Notify us immediately of any unauthorized account access.

Leads & Referrals

Platform Refer securely stores leads, project details, proposals, and referral communication to provide history, customer support, reporting, and service improvements. Users remain responsible for the accuracy of the information they share through their leads and referrals.

Security

We implement industry-standard security measures to protect customer data. However, users are responsible for maintaining secure passwords and protecting their account credentials. Platform Refer cannot be held responsible for unauthorized access resulting from compromised user credentials.

Intellectual Property

All software, designs, trademarks, logos, documentation, source code, graphics, and other materials available through Platform Refer remain the exclusive property of Platform Refer and its licensors.

You may not copy, modify, distribute, reverse engineer, resell, or create derivative works without prior written permission.

Customer Content

You retain ownership of the messages, files, project details, and information submitted through Platform Refer. By using the platform, you grant Platform Refer permission to process and store this information solely for providing the requested services.

Subscription & Payments

Certain Platform Refer services require an active subscription. Subscription fees must be paid according to the selected billing plan. Failure to make timely payments may result in suspension or termination of services.

Prohibited Activities

You agree not to:

  • Use Platform Refer for unlawful or fraudulent activities.
  • Upload viruses, malware, or malicious software.
  • Attempt unauthorized access to our systems or customer data.
  • Use bots, scrapers, or automated tools without permission.
  • Interfere with the security, stability, or availability of the platform.
  • Send spam, abusive, threatening, or harmful communications through Platform Refer.

Service Availability

While we strive to provide uninterrupted service, Platform Refer does not guarantee continuous availability. Maintenance, updates, or unforeseen technical issues may temporarily affect service availability.

Limitation of Liability

To the maximum extent permitted by law, Platform Refer shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the platform, including business interruption, data loss, or lost profits.

Indemnification

You agree to indemnify and hold Platform Refer, its employees, affiliates, and partners harmless from any claims, damages, liabilities, or expenses arising from your misuse of the platform or violation of these Terms.

Termination

Platform Refer reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse the platform without prior notice.

Need help?

Reach out to us for any questions about these Terms of Service.

www.platformrefer.com